Terms & Conditions

Welcome to shinelikejewel. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms govern your use of the shinelikejewel website and all transactions conducted through it. We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We strive to display accurate product details, including colors, materials, and sizes. However, slight variations may occur due to screen settings or handcrafted nature of items. All pieces are made with love and checked for quality before dispatch.

3. Pricing

All prices are listed in INR and are subject to change without notice. The price you pay is the price at the time of your order. Promotions and discounts may not be applied retroactively.

4. Orders & Payments

Orders must be paid in full at checkout unless Cash on Delivery (COD) is selected. COD is available only in eligible areas and may require advance confirmation. Orders once placed cannot be modified or canceled.

5. Shipping

  • Orders are dispatched within 24–48 hours.

  • We ship only within India.

  • Tracking details are shared via SMS and Email.

  • Shipping fees for COD are communicated in advance and must be accepted before dispatch.

  • For incorrect address entries, shipping charges will be deducted from any refund (if applicable).

6. Returns & Refunds

We do not accept returns or exchanges. All sales are final. If your product arrives damaged or incorrect, you must email us at shinelikejewel@gmail.com within 48 hours, along with an uncut video of the unboxing from start to finish. Without this video proof, complaints will not be accepted.

7. Intellectual Property

All images, product names, descriptions, and website content are the property of shinelikejewel and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

shinelikejewel is not liable for any direct or indirect damages resulting from the use of our products or website. We are not responsible for lost or stolen packages once marked as delivered.

9. Contact Us

For any queries or concerns, please reach out to us at:
📧 shinelikejewel@gmail.com

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.