FAQs

Frequently Asked Questions

How Can I Track My Order?
You can track your order using the tracking link sent to your email after shipment.
Do You Offer Refunds Or Exchanges?
Yes, we offer refunds or exchanges within 14 days of delivery. Items must be unused and in original packaging.
How Can I Contact Your Customer Service?
You can contact us via our contact page or email us at support@shinelikejewel.com.