Once your order is processed and shipped, you can track its status using the tracking link provided below. Delivery typically takes around 4 to 7 business days, depending on your location. Please visit https://shinelikejewel.shiprocket.co/tracking/ to track your order and stay updated on its progress. If you have any further questions or concerns regarding your order, feel free to reach out to our customer support team for assistance.

We do not offer refunds or exchanges for any orders placed on shinelikejewel. For registering a complaint, please record a clear, uncut video starting from the moment you receive the parcel until it is fully opened. This is necessary for us to verify any issues. If you have questions or need further assistance, feel free to contact our customer support team—we're here to help!

You may contact our customer support team by emailing shinelikejewel@gmail.com or by submitting your query through the contact us form on our website. We strive to respond to all inquiries within 24 to 48 hours and are committed to providing you with the assistance you require.